Support & Help

ShareWay connects drivers with empty seats to passengers heading the same way. Simply find a ride that matches your route, book a seat, and share the journey. You pay only for your portion of the trip.

Yes! We verify all users, offer in-app chat, real-time ride tracking, and a rating system. Your safety is our top priority. You can also share your ride details with friends and family.

Payments are processed securely through the app. Passengers pay when booking, and funds are released to drivers after the ride is completed. We support credit cards, and bank transfers.

Yes, you can cancel up to 2 hours before departure for a full refund. Last-minute cancellations may incur a small fee to compensate the driver.

If your driver doesn't arrive within 15 minutes of the scheduled time, you'll receive a full refund and we'll help you find an alternative ride. You can also report the issue directly through the app.

To become a driver, you need to verify your identity, register your vehicle, and set up your payment details. Once approved, you can start offering rides and earning money.

You can delete your account from Settings → Account → Delete Account. Before deletion, ensure all pending rides are resolved and withdraw any balance. Deletion is permanent and cannot be undone. If you need help, contact support@shareway.lv